What We Collect and Why
When you open an account with us, we collect the details you provide — your name, email address, and contact information — along with records of how you use the platform. If you deposit or withdraw via bKash, Nagad, or Rocket, we log the transaction reference
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and amount so we can match payments to your account wallet and resolve any disputes quickly. We do not store your full mobile banking PIN or password; those stay inside your own wallet app. We also collect device and session data — browser type, IP address,
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and pages visited — to keep your account secure and to understand how the platform performs on mobile. This data is used only for account management, payment verification, fraud prevention, and improving the service. We do not sell your personal data to third parties. Retention periods
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vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. Your use of 8tube and the processing of your data is subject to the laws of your jurisdiction and the eligible
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regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.