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Our Terms, Your Account Rights

8tube operates under a defined legal framework that sets out what you can expect from us and what we ask of you.

Account EligibilityJurisdiction RulesbKash & Nagad ConditionsData HandlingPolicy Updates
8tube Our Terms, Your Account Rights
HOW WE HANDLE YOUR DATA

Security, Retention and Your Rights

We collect only the data needed to run your account — your registered mobile number, payment wallet details, and session activity. We do not sell your data to third parties. You can request a copy of your data or ask us to delete your account record by contacting support through the account portal.

Data Storage

Your account data is stored on encrypted servers. We retain transaction records for the period required by applicable financial regulations, then delete them.

Cookies

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can manage cookie preferences from your browser settings at any time.

Account Security

Each login is protected by a one-time PIN sent to your registered mobile number. Never share that PIN — our team will never ask for it.

Data Requests

To access, correct, or remove your personal data, submit a request through the account portal or email support with your registered bKash or Nagad number for identity verification.

LEGAL CONTACT PATHS

Reach Us on Legal Matters

If you have a question about our terms, a dispute over a transaction, or a request to close your account, our support team handles legal queries through the channels below. We aim to respond to formal legal requests within a reasonable timeframe, and we will always confirm receipt of your message.

Live Chat Open the chat widget from any page for account and terms queries — available during our standard support hours.
Email Support Send detailed legal or dispute queries to our support address; include your registered mobile number for faster matching.
Account Portal Log in to your account dashboard to submit a formal request, update your details, or initiate an account closure.

Common Legal and Policy Questions

These are the questions we hear most often about our terms, account rights, and data practices.

Account eligibility depends on your local law and eligible regions. You must confirm that online casino services are legally accessible where you are before registering.

Your wallet number is used only to process and verify your transaction. We do not store full payment credentials beyond what is needed for withdrawal matching and fraud checks.

Yes. Submit a data-access request through your account portal or contact support by email. Include your registered mobile number so we can verify your identity before releasing any records.

Log in to the account portal and submit a closure request, or contact support directly. Any remaining balance will be returned to your registered bKash, Nagad, or Rocket wallet after identity verification.

Our terms are written to comply with applicable regulations. Where local law in your jurisdiction conflicts with any clause, local law takes precedence and that clause does not apply to you.

We notify you through your registered account when we update our legal terms. The effective date is shown at the top of the updated policy, and continued use after that date means you accept the changes.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.